FAQ

When are preorders open?

You can place your preorder through the dedicated pre-order site from the 1st August - 30th September 2023

When will my items be delivered?

Items will be delivered by the 21st October

When do I need to pay?

A 10% deposit will be taken upfront, with the remaining balance taken automatically on the 1st October

Can I make changes to my order after placing it?

Yes - please contact our customer service team on info@pettreatswholesale.com

How much is delivery?

For preorders up to £400 (before VAT) delivery is £10, for orders over this it is free

What if I miss the preorder window?

All of the products will be available on the trade and wholesale portal from the 1st October

Can I collect my preorder?

Certainly! Please contact the team on info@pettreatswholesale.com to arrange this